Ebooks and digital audiobooks are now sold and managed in OverDrive MarketPlace. Learn more. Continue to this site to purchase physical audio and large print only.

Transforming Health Care

Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
CD - unabridged
(10 CDs)
Product Number: CX6251
Released: 01 Jun, 2020
Business Term: Purchase
ISBN: #9781003013402
Narrator(s): John Chancer
Publisher: Taylor & Francis
Please log in to view pricing

Description

For decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer – the patient. This book shows you how you use this system to transform your own organization.

Author(s): Charles Kenny
Original Publish Date: 01 Jun, 2020

You can find this title in the following lists:

Stay up to date with W.F.Howes news and announcements

The Home of Audiobooks & Large Print