23 March 2020
We have temporarily suspended production of physical product until further notice. Unfortunately this will affect the supply of CD audiobook, Playaways and large print content to libraries, effectively putting all deliveries on hold for the foreseeable future.
We have also heard from BDS that they are suspending their service during this period. Therefore MARC records will also be reduced to simple title metadata.
We are continuing to support all our customers virtually from home.
RBdigital continues to function as normal, with new eAudio and eBook content added on a monthly basis through your standing order plans, and the ability to add additional titles when required through our website wfhowes.co.uk. All other content types on RBdigital are also unaffected.
We will continue to supply all social media and marketing materials for you to support your borrowers during this time along with regular communications with regards to the status of physical materials.
We are committed to supporting all our customers through this time. Should you require any help or additional information, please contact us at firstname.lastname@example.org or speak to your sales representative.